Warranty Coverage and Remedies

Warranty Claims

Conditions not covered by this Warranty

VINYL REPLACEMENT WINDOWS

Lifetime / Transferable Limited Warranty

WARRANTY COVERAGE AND REMEDIES

This Warranty is extended to you, the property owner(s) identified in this Warranty Certificate ("Certificate") and the attached Warranty Registration Card, by Rusco Window Co. (Rusco). Subject to the terms and conditions set forth in this certificate. Rusco makes the following Warranties to you regarding the parts and components of the Rusco replacement windows installed on the property identified in this Certificate and the attached Warranty Registration Card:

COMPONENT
COVERAGE
WARRANTY
REMEDY
Vinyl Material Blistering, corroding, flaking, peeling, rotting, or warping. Lifetime1 Repair or replacement of defective material at no charge.
Insulated Glass Material obstruction of vision, caused by moisture, dust or film formation on the interior glass surface.

Years 1-20

 

Replacement of defective glass at no charge.
    Years 21-30 Charge at 50% of prevailing list price.
    Years 31-40 Charge at 75% of prevailing list price.
    Years 41-50 Charge at 90% of prevailing list price.
    Years 51+ Charge at 95% of prevailing list price.
Screening and working parts (includes Spiral Balance) Rusting, staining, Defects in material and workmanship. Years 1-20 Repair or replacement of defective components at no charge.
    Years 21-30 Charge at 50% of prevailing list price
    Years 31-40 Charge at 75% of prevailing list price.
    Years 41-50 Charge at 90% of prevailing list price.
    Years 51+ Charge at 95% of prevailing list price.
Glass Breakage for any reason. Years 1-20 Replacement of glass at no charge.
    Years 21-30 Charge at 50% of prevailing list price
    Years 31-40 Charge at 75% of prevailing list price.
    Years 41-50 Charge at 90% of prevailing list price.
    Years 51+ Charge at 95% of prevailing list price.

1LIFETIME IS DEFINED AS THE LIFE OF THE ORIGINAL WINDOW PURCHASER. THIS WARRANTY APPLIES AS LONG AS THE ORIGINAL PURCHASER RESIDES IN THE HOME IN WHICH THE WINDOWS WERE INSTALLED. IT APPLIES ONLY TO WINDOWS INSTALLED ON OR AFTER 1/1/97.

THIS WARRANTY IS LIMITED TO THE FURNISHING OF REPAIRED OR REPLACEMENT PARTS AND COMPONENTS AND, DOES NOT COVER OR INCLUDE ANY LABOR COSTS OF EITHER RUSCO OR THE SELLING DEALER. RUSCO IS NOT RESPONSIBLE FOR ANY COSTS INCURRED IN THE REMOVAL OR REINSTALLATION OF THE WINDOW OR ANY PART OR COMPONENT OF THE WINDOW. THIS WARRANTY DOES NOT COVER TORN SCREEN FROM ANY CAUSE. IT ALSO DOES NOT COVER COMMERCIALLY ACCEPTABLE FLAWS IN STANDARD (G3) GLASS.

THIS WARRANTY DOES NOT APPLY TO WINDOWS INSTALLED IN ANY BUILDING NOT USED BY INDIVIDUAL HOMEOWNERS AS THEIR RESIDENCE, INCLUDING, BUT NOT LIMITED TO BUILDINGS OWNED IN WHOLE OR PART BY CORPORATIONS, GOVERNMENTAL ENTITIES, RELIGIOUS ORGANIZATIONS, CONDOMINIUMS, OR COOPERATIVE HOUSEING ARRANGEMENTS. FOR SUCH INTANGIBLE ENTITIES CAPABLE OF AN INFINITE LIFE, THE DURATION OF THE WARRANTY IS TWENTY (20) YEARS, NON TRANSFERABLE.

THE WARRANTIES SET FORTH IN THIS CERTIFICATE ARE THE ONLY EXPRESS WARRANTIES EXTENDED BY RUSCO IN CONNECTION WITH YOUR RUSCO REPLACEMENT WINDOWS. THE REMEDIES SET FORTH IN THIS CERTIFICATE CONSTITUTE YOUR EXCLUSIVE REMEDIES, AND RUSCO'S SOLE LIABILITY. DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTIES IN CONNECTION WITH THE WINDOWS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR THE LIMITATION OF REMEDIES FOR BREACH OF WARRANTY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

WARRANTY CLAIMS

If you think your windows exhibit a manufacturing defect covered by this Warranty, simply write to Rusco, P.O. Box 7667, Roanoke, VA 24019, describing the defect and providing your name, address, date of installation and a copy of this certificate. IN ORDER TO QUALIFY FOR WARRANTY COVERAGE, YOU MUST DO THIS WITHIN THIRTY (30) DAYS OF THE DATE THE DEFECT IS FIRST DISCOVERED OR REASONABLY COULD HAVE BEEN DISCOVERED.

In the event that performance of Rusco's obligation under this Warranty is sought, the part or parts that do not comform to the Warranty must be shipped to Rusco, freight prepaid. Rusco will pay transportation cost back to the property owner's premises.

Rusco reserves the right to change, discontinue, or alter any of its products, or parts incorporated into any of its products at its sole discretion. If any model, or component part originally installed in any window in your home is not available at the time of any claim by you under this limited warranty, Rusco reserves the right to substitute any other model, part or component in the standard available colors at the time, as a replacement.

CONDITIONS NOT COVERED BY THIS WARRANTY

This warranty covers only the particular defects described in this Certificate and only if they arise during normal use and service. It does not cover defects attributable to causes or occurrences beyond Rusco's control and unrelated to the manufacturing process, including, but not limited to, faulty manufacturing process, including, but not limited to, faulty or improper installation, normal weathering, oxidation, exposure to corrosive atmospheres (such as those contaminated with salt spray, acid rain, harmful chemicals or vapors), or corrosive chemicals (such as those contained in masonry), mildew, unreasonable use, misuse, physical abuse, accidental damage, vandalism, use of incompatible accessories, fire, flood, earthquake, lightning, ice or windstorms, hail or other acts of God, wind borne objects, building settlement or structural failures (including walls and foundations), subjection to stress resulting from localized heat which causes excessive temperature differentials over the glass surfaces or edges, or use of harmful cleaning compunds. This Warranty will not apply if the window is painted, varnished or coated with any substance.

Uniform fading and color change of the main window frame and sash are not covered by this Warranty, since normal weathering and the normal aging process will cause any acumulation of dirt or stain. The severity of those conditions depends on air quality, the geographic location of your property and other local conditions over which Rusco has no control. Normal weathering is defined as exposure to sunlight and extremes of weather and temperature.

This Warranty does not apply to glass units which have been cleaned by muriatic acid or other substances which attack the sealing compound.

Condensation on windows may occur as a natural result of humidity within your house or building or of differences between the air temperature inside and the air temperature outside your house or building. Accordingly, condensation is not indicative of a defect in your windows, and it is not covered by this Warranty.

Caulking is not considered a part of this window, and therefore, is not covered under this Warranty. It is considered a maintenance responsibility of the homeowner.

THIS WARRANTY APPLIES ONLY TO RUSCO REPLACEMENT WINDOWS THAT ARE INSTALLED ON PROPERTY LOCATED WITHIN THE 48 CONTIGUOUS STATES OF THE U.S.A.. IT DOES NOT APPLY TO WINDOWS INSTALLED IN ANY SHIP, BOAT, VEHICLE, SWIMMING POOL ENCLOSURE OR GREENHOUSE ENCLOSURE.

   

 

 
   
     

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