How do I select a Replacement Window Company?

What do I need to know when planning to install one or several new windows in my home?

What is Vinyl (PVC)?

Is the Vinyl in Rusco Vinyl Windows the same as everyone else's?

How do Rusco Vinyl Windows differ from other Vinyl Windows?

How do Rusco Windows perform versus Wood, Metal, or other Materials?

What is "Virgin Vinyl"?

What is UPVC? Do Rusco Windows have it?

Why are Vinyl Frames hollow? Why aren't they solid?

How durable are Vinyl Windows?

What is Fusion Welding?

Will Vinyl Windows melt in the hot sun?

What kind of maintenance do Vinyl Windows require?

What can I use if I really need to clean my Vinyl Windows?

Can I paint my Vinyl Windows?

What about Vinyl Windows in a fire?

Are Vinyl windows a smart choice? Earth friendly? Safe?

What kind of warranty does Rusco Window have?

Glossary of Window and Glass Terms

What do I need to know when planning to install one or several new windows in my home?Windows are very carefully engineered building components, and if they don't work properly they can cost you money in increased energy bills, and prevent your home from being as comfortable year round as it should be. That's why a window made with Duraseal® is your best investment.

Duraseal is a patented, all-in-one insulating glass edge seal that joins the two panes of glass in a window. It consists of a continuous, 'swiggly'-shaped metal shim that is embedded in a moisture-sealing, heat-resistant polymer. Because of its unique composition, windows made with Duraseal will keep your home warmer in the winter and cooler in the summer, and save you money in lower energy bills! Why would you want to choose anything else?

What is Low E and Argon all about? Low-E and argon filled, high performance glass is part of a new generation of energy efficient windows and patio doors.

The beauty of Low E and Argon is not something you'll ever see. You may opt for Low E and argon gas, instead of just air, betweeen two panes of insulating glass. Argon is a harmless, colorless, inert gas which was chosen because its insulation value is one-third higher than air. In addition, we've coated the outer surface of the interior pane with a fine film of silver. The coating is only a few atoms thick, so Low E looks like ordinary insulating glass.

Windows and patio doors with Low E - Argon glass will out perform units with standard insulating and benefit you in six ways: Reduces Energy Costs. Low E - Argon helps reduce heating and air conditioning costs because it has a dramatically higher R-value than insulating glass. 95% of the interior heat waves that come in contact with Low E - Argon. Casement or awning windows with Low E - Argon have a total unit R-value of 3.22, for example. The same units with insulated glass would achieve an R-value of only 2.22.

Improves the Comfort Level in Your home. The inner pane of Low E - Argon glass is close to room temperature. This means that your home will generally be a more comfortable living climate. Low E - Argon also reduces the changes of cold spots, which are caused by the low temperature of the inner pane on standard insulating glass. So sitting near a Low E - Argon window or patio door won't be a chilling experience.

Increases Resistance to Fading. Low E filters out 85% of the sun's harmful ultraviolet rays, compared to only 66% for standard insulated glass. The life of your draperies, carpeting and furniture will therefore be significantly extended. Increases Resistance to Sound. Low E - Argon acts as a sound barrier by reducing the transmission of sound through the glass. Increases Resale Value of Home. With energy efficient windows, your home's resale value increases and prospective home buyers appreciate the many benefits of Low E - Argon glass in windows and patio doors. In conclusion, Low E - Argon reduces energy cost, improves your comfort, resists fading, reduces sound transfers and increases the resale value of your home. - all for a nominal increase in price over standard insulating glass.

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How do I select a Replacement Window Company? You are about to make a very important decision. Your home is your most valuable asset and the selection of a qualified company is of vital importance. If a quality product and a reputable company is chosen the first time, most people will replace their windows only once. By taking the time to answer these important questions, you can rest assured you have made the best decision regarding you home’s new windows.
1.) How long has the company been in business?
2.) Is the company locally owned and operated?
3.) Does the company install windows on a full time – year round basis?
4.) Where are the windows made?
5.) How long has the brand being recommended been carried?
6.) Does the company have factory trained technicians and parts available to service their windows?
7.) Will the sales representatives show samples, make suggestions and provide effective solutions to your window needs in writing?
8.) Can the company provide examples of their work?
9.) Can the company provide homeowner references?
10.) Does the company provide a complete written warranty on their products and workmanship?
11.) Is the company complying with state and local licensing laws – including building code requirements?
12.) Is the company insured for liability and workman’s compensation?

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What is Vinyl (PVC)? It is one of thousands of plastics in use today. PVC's technical name is poly vinyl chloride. It is unique among plastics in that it is composed of nearly 60% chloride that stems from rock salt (sodium chloride) and about 40% polymers stemming from natural gas and petrochemicals.

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Is the Vinyl in Rusco Vinyl Windows the same as everyone else's? No. Not all vinyl (PVC) window products are alike! Nor are all vinyl window extrusions/formulas equal, either. All of Rusco’s vinyl window extrusions come from Chelsea Building Products. Chelsea's advanced proprietary compound formula represent the best in vinyl products. Other ordinary PVC products may "skimp" on ingredients or use low-quality additives or formulations to deliver a low price vinyl. Unfortunately, this also tends to deliver a lower quality vinyl product that does not perform well over time. At Chelsea, their TQM (total quality management) program and SPC (statistical process control) program ensure that every segment of the product and its manufacturing is right. You can trust the quality of windows made by Rusco from Chelsea vinyl extrusions.

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How do Rusco Vinyl Windows differ from other Vinyl Windows? Besides Rusco’s use of Chelsea's advanced proprietary vinyl formulations designed to provide superior long-term weatherability, performance and beauty, there are numerous design and extrusion features that make Rusco Windows some of the best in the industry. All Rusco Windows feature specially formulated high-impact vinyl with multi-chambered construction for greater strength, color that is part of the vinyl so finish can't flake off like on wood and aluminum windows, and meet or exceed all applicable industry standards. In addition to these, look for the special design features of Rusco Vinyl Windows.

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How do Rusco Windows perform versus Wood, Metal, or other Materials? The performance of Rusco vinyl windows is assured by Chelsea's advanced proprietary vinyl formulations, total quality control in the extrusion process, and Rusco’s over 21 years of vinyl window fabrication experience. The Chelsea extrusions used by Rusco are certified under the industry's most stringent lineal (extrusion) certification program. The window designs Rusco manufactures are also tested by independent testing laboratories to the industries latest performance standards and, of course, their vinyl construction offers unique advantages over wood, metal or composite products.

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What is "Virgin Vinyl"? Virgin vinyl is the term applied to vinyl that is extruded for the first time. Regrind is the term given to vinyl that has been extruded, then the parts are ground up into small "pellets" and can be re-extruded. The implication is that "virgin vinyl" is purer or superior to reground vinyl. As a thermo plastic, PVC can be reprocessed, typically, around three times with little degradation to the compound. After that, additional processing "uses up" some of the lubricants and other additives that are used in the extrusion process. Rusco’s frames, sashes and other major window parts are extruded from virgin vinyl.

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What is UPVC? Do Rusco Windows have it? Yes. The Chelsea vinyl extrusions used by Rusco are processed with UPVC. UPVC stands for unplasticized PVC. It is an old term brought over by European extruders. Older European PVC formulas contained plasticizers to aid in extrusion of the part. These plasticizers would often "migrate" out of a finished product over time leaving it brittle. This was a problem with older European PVC products. Years ago, newer technology formulas were developed that did not use (or require) plasticizers in rigid extrusions. In Europe, to differentiate products made with the newer formulas (and without plasticizers) they began calling them UPVC.

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Why are Vinyl Frames hollow? Why aren't they solid? Vinyl frames are designed with multiple chambers in the frame to provide thermal efficiency, rigidity and strength without excessive weight. A solid frame would be excessively heavy, difficult to work with, expensive, and would, actually, not perform as well as the multi-chambered designs in today's window products.

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How durable are Vinyl Windows? Vinyl windows are very durable. There are millions of vinyl windows installed in homes and commercial buildings, across the country and around the world. In the U.S., some vinyl windows have been installed as long as 25 years and are still working well. Many designs of today have wind load ratings superior to wood and metal windows.

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What is Fusion Welding? Many of today's vinyl window and door products feature fusion welded corner construction. Quite simply, it is the process of mitering the corners, heating them to above 200° f and bringing the heated comers into contact until they fuse together, forming an exceptionally strong joint and a permanently sealed comer that can't leak air or water.

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Will Vinyl Windows melt in the hot sun? No. Vinyl windows perform well in the desert climates of the Southwestern U.S. where daytime temperatures can reach 125° F (and above) and surfaces in direct sun can be heated above 165° F (the temperature at which vinyl begins to soften). It's the multi-chambered design of vinyl products that ensures they'll handle even those excessive levels of heat. Vinyl is an excellent insulator. It does not conduct heat readily like aluminum and the hollow chambers in a vinyl frame reduce conduction even further. So while the outside surface of a vinyl window frame may get quite hot in direct sun, the interior walls will not heat up, remaining close to room temperature.

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What kind of maintenance do Vinyl Windows require? Vinyl windows are virtually maintenance free, requiring no finishing upon installation and no periodic painting or sealing like wood or metal windows. They also can't rot, rust, pit or corrode like wood or metal products and are unaffected by moisture, salt air, pollution and airborne chemicals. If they ever require cleaning, simply wiping with a damp cloth is sufficient to return them to their "Factory Fresh" condition.

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What can I use if I really need to clean my Vinyl Windows? Usually a few drops of a mild liquid cleaner in a bucket of water is sufficient to clean any dirt or grime that may have accumulated on the window. If you have more stubborn build-up, the following household cleaners work well according to Chelsea Building Products - Formula 409, Ajax Liquid Cleaner, Murphy's Oil Soap, Lysol Cleaner, Soft Scrub, or vinegar and water. The following cleaners or types of cleaners should not be used on vinyl - Clorox, Pine Power, Ivory, Grease Relief, Tide Detergent and nail polish remover (acetone).

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Can I paint my Vinyl Windows? Yes, there are paints specifically made for use on vinyl. With the proper preparation you may also use a good quality latex or oil-based exterior grade house paint. To prep the surface, use a deglosser and wipe the surfaces or use an extra fine sandpaper (180 grit or finer) and buff the surface to dull it, wipe off any dust or dirt and apply the paint. Painting is not required. PVC windows are virtually maintenance-free as they come from the factory. We do not recommend using dark colors to paint PVC, as the dark colors will "mask" the UV protection built into the vinyl extrusion and may cause possible heat build-up or distortion of the vinyl. Be aware that painting vinyl windows will void the warranty.

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What about Vinyl Windows in a fire? Vinyl will not support combustion like many common building materials. They can "burn" if they are completely enveloped in flames from other materials, but if the flame is removed, the vinyl will self extinguish. In fact, PVC has a higher ignition temperature, lower flame spread and lower heat released in a fire than a similar sample of wood and any smoke produced by burning PVC is of the same range as that of most organic materials.

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Are Vinyl windows a smart choice? Earth friendly? Safe? Yes. Vinyl windows and doors are a very smart choice. Less than one half of vinyl's weight is dependent on natural resources. Vinyl windows require only one-third of the energy needed to manufacture aluminum windows. Vinyl windows help conserve energy and reduce home heating and cooling costs, and because vinyl windows and doors do not require painting or finishing, homeowners avoid vapor emissions, cleanup and disposal problems associated with frequent application of certain paints and stains.

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What kind of warranty does Rusco Window have? Rusco’s vinyl replacement windows carry a written limited lifetime transferable warranty that covers the vinyl material, insulated glass seal and other window components. It even covers glass breakage. This is truly one of the best warranties in the industry. View Rusco's Vinyl Replacement Window Warranty in detail.

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GLOSSARY OF WINDOW AND GLASS TERMS

Air Chambers - Small honeycomb spaces within the sash and frame which help to insulate and strengthen the window.

Air Infiltration - The amount of air that passes between a window sash and frame. In windows it is measured in terms of cubic feet or air per minute, per square foot of area. The lower the number, the less air the window lets pass through.

Air Latch - Latch mechanism on the interior face of the sash that retains the window in a partially open position for ventilation.

Angled Exterior - A sloped extension from the frame that adds an aesthetically-pleasing dimension to the exterior of the window.

Argon - An inert, nontoxic gas used in insulating windows to improve the insulating value of sealed glass units.

Balance System - Device for holding vertically sliding sash in any desired position through the use of a spring or weight to counterbalance the weight of the sash.

Bay Window - An angled combination of three windows that project out from the wall of the home. The windows are commonly joined at 30- or 45- degree angles.

Beveled Exterior - An angled extension from the frame that adds an aesthetically-pleasing dimension to the exterior of the window.

Bow Window - An angled combination of windows in 3-, 4- or 5- lite configurations. The windows are attached at 10-degree angles to project a more circular, arced appearance.

Butyl - A rubber material that seals the glass to the spacer, creating an airtight and watertight IG unit. Butyl has the lowest gas permeability of all rubbers.

BTU - An abbreviation for British Thermal Unit-the heat required to increase the temperature of one pound of water one degree Fahrenheit.

Cam Lock and Keeper - The mechanisms which pull the sash together when placed in the locked position.

Capillary Tubes Small hollow tubes which penetrate the spacer system of an insulating glass unit. They allow pressure equalization between manufacturing locations, shipping, and installation locations. Since the insulating glass unit is not permanently sealed, the air space cannot be filled with Argon gas.

Casement Window A window with a side-hinged sash that opens outward for ventilation.

Center of Glass U- and R-values The U- and R-values measured from the center of the glass to 2-1/2" from the frame.

Condensation - The acumulation of water vapor from the air's humidity on any cold surface whose temperature is below the dew point, such as a cold window glass or frame that is exposed to humid indoor air. Low conductivity or warm edge spacers reduce condensation.

Condensation Resistance Factor A measure of the effectiveness of a window or glazing system to reduce the potential for condensation. The higher the condensation resistance factor, the more efficient the window and glazing system.

Conduction - Heat transfer through a material. Heat flows from a higher-temperature area to a lower-temperature one.

Convection Heat transfer by currents that flow from a warm surface to a colder one.

Coved Exterior An arced extension from the frame that adds an aesthetically-pleasing dimension to the exterior of the window.

Dead-air space The space between the panes of glass of an I.G. Unit.

Deadlite A piece of glass or IGU with a sash profile around it; not set within the main frame of a window unit.

Desiccant A material used in insulating glass to absorb water vapor which causes fogging.

Double Hung Window A window that has two operable sash which slide vertically.

Double-strength Glass Glass with a thickness of approximately 1/8".

Dry glazing An alternative method of placing glass in a door or window. No glazing mastic is used. Dry glazing is recommended whenever reflective coatings are glazed to first surface.

Dual-durometer An elastomeric material with two different degrees of hardness.

Egress Code The code that requires a minimum opening of a window for persons to exit or firefighters to enter a building.

Emissivity - The relative ability of a surface to reflect heat, with emissivity factor ranging from 0.00 to 1.00. Emissivity, U-Factor, and R-Factor are different ways to evaluate insulating values.

ENERGY STAR® ENERGY STAR® is an independent U.S. government program establishing a standard set of guidelines to recognize the energy efficiency of various products. ENERGY STAR® guidelines are used in conjunction with a variety of building materials, including windows and patio doors. Over the past ten years, ENERGY STAR® guidelines have helped double the efficiency of windows they endorse

Extruded screen frame Different from a Roll formed frame, this frame is pressed through a form or die.

Fusion-welded The process of joining materials by melting them together with extreme heat (over 500ºF), resulting in the materials uniting into a one-piece unit.

Geometric Specially designed windows classified as either Straight line Geometrics such as rectangles, triangles, trapezoid, octagons, pentagons, etc., or Radius Geometrics which include half-rounds, quarter-rounds, full-rounds, sectors, ellipses, eyebrows, etc.

Glass An inorganic transparent material composed of sand (silica), soda (sodium bicarbonate), and lime (calcium carbonate) with small quantities of alumina, boric or magnesia oxides. Available Styles: Clear, Bronze, Grey and Tinted.

Glazing - The process of sealing the glass to the sash.

Glazing Bead A strip of vinyl which surrounds the edge of the glass and holds it in place in conjunction with other sealants.

Grids - Decorative horizontal or vertical bars installed between the glass panes to create the appearance of the sash being dividing into smaller lites of glass

Head The horizontal top portion of the main frame.

Head expander A vinyl shape cut the width of a product and placed on the head, fitting over it snugly. This piece is used as a filler to expand or lengthen the unit from the head and take up the gap in the opening between the unit and the opening in the unit.

Hook accessory Accessories that snap to the hook frame and provide easy installation.

Hopper A window with a bottom-hinged sash that opens inward for ventilation.

I.G. Unit (Insulating Glass Unit) Two or more lites of glass separated by a spacer and hermetically sealed at the glass edges.

J-channel Integral extension on the outside of a new construction window that eases installation on siding applications.

Jamb Vertical sections of the main frame.

Keeper Rail The horizontal section of the sash where the keeper is attached.

Keeper Stile The vertical section of the sash where the keeper is attached.

Krypton Gas An inert, odorless, colorless, tasteless, nontoxic gas which is about 12 times denser than air. It is used to replace air between the glass panes to reduce temperature transfer and deter convection. Used when a higher performance is desired than that produced with Argon gas.

Laminated Glass Two or more pieces of glass bonded together over a plastic interlayer.

Lift Handle A handhold for raising and lowering the sash. Handle implies that the handhold is not continuous across the sash.

Lift Rail A handhold for raising and lowering the sash. Rail implies that the handhold is continuous across the sash.

Lite A unit of glass in a window.

Lock Rail The horizontal section of the sash where the cam lock is attached.

Lock Stile The vertical section of the sash where the cam lock is attached.

Low E (Emissivity) Glass Glass with a transparent metallic oxide coating applied onto or into a glass surface. The coating allows short-wave energy to pass through but reflects long-wave infrared energy which improves the U-value.

Main Frame The head, sill and jambs sections of a window.

Mechanically Fastened Frame Refers to frames fastened with screws.

Meeting Rail The horizontal sections of a pair of sash that meet when the sash are closed.

Meeting Stile The vertical section of a pair of sash that meet when the sash are closed.

Mesh Fabric made of either fiberglass or aluminum, used in the making of screens.

Mullion A vertical or horizontal connecting unit between two or more windows.

Nailing Fin An extrusion attached to the main frame of a window used to secure the unit to the rough opening.

NFRC - National Fenestration Rating Council.

Obscure Glass Glass that has been made translucent instead of transparent.

Oriel A window with the meeting rail located off center of the frame. Most oriels have a 60/40 configuration.

Overlapping and Interlocking Meeting Rail A patented meeting rail which overlaps and interlocks both sash.

Passive Solar Heat Gain - Solar heat that passes through a material and is captured naturally, not by mechanical means.

Patio door A glass door that slides opens and close on adjustable tandem rollers. Available in 2- or 3-lite configurations with the operable panel available in any position.

Picture Window A window that has no moveable sash.

Pivot Alignment System An exclusive hinge-type system used on hung windows. This system attaches the sash to the balance, creating perfect alignment between the sash and frame, while allowing the sash to tilt inward for cleaning.

Pull Handle A handhold for sliding the sash back and forth. Handle implies that the handhold is not continuous across the sash.

Pull rail A handhold for sliding the sash back and forth. Rail implies that the handhold is continuous across the sash.

Pull Stile A handhold for sliding the sash back and forth. Stile implies that the handhold is continuous across the sash.

R-value Resistance a material has to heat flow. The higher the R-value, the greater the resistance.

Radiation Wave energy transmitted directly from one object to another through the atmosphere or through transparent or translucent materials. The energy radiated is transmitted, absorbed, reflected or a combination of all three.

Rail The horizontal sections of the sash.

Raised Exterior An angled extension from the frame that adds an aesthetically pleasing dimension to the exterior of the window

Relative Humidity Condensation Point The relative humidity level at which visible water vapor or other liquid vapor begins to form on the surface of the sash or frame, based on an inside temperature of 70E F and an outside temperature of 0E F. The higher the percentage, the more moisture the air can hold before condensation will occur.

Roll formed Screen Frame A method of fabrication in which a flat (usually metal) material is placed on a machine where the material is formed into shape using differently shaped rollers and pressure.

Sash The part of the window which contains the glass.

Sash Alignment System An exclusive hinge-type system used on hung windows. This system attaches the sash to the balance, creating perfect alignment between the sash and frame, while allowing the sash to tilt inward for cleaning.

Shading Coefficient The ratio of solar heat that is transferred through a glazing material relative to the solar heat transferred through 1/8" clear glass. The lower the number the more efficient the window is at reducing solar heat gains.

Sill The horizontal, bottom section of the main frame.

Sill Extender An extrusion that is attached to the bottom of the window to cover the gap between the sill and the rough opening.

Single Hung A window in which one sash slides vertically and the other sash is fixed.

Single-strength Glass Glass with a thickness of approximately 3/32".

Slider Window A window in which the sash move horizontally. Sliders are available in a 2- or 3-lite configuration, with the 3-lite having operable end vents.

Sloped sill The sill of the window that has a downward slope to the outside. This sill has sufficient degree of slope to aid in water runoff.

Solar Heat Gain The percentage of heat gained from both direct sunlight and absorbed heat. The smaller the number, the greater the ability to reduce solar heat gain.

Spacer Material placed between two or more pieces of glass in order to maintain a uniform width between the glass, and prevent sealant distortion.

Stepped Sill An exclusive triple-stepped, sloped sill design.

Stile The vertical sections of the sash.

Stucco Fin An extrusion used in stucco home installations that is attached to the main frame to create a smooth, finished look for both the window and the stucco.

Tape Glazing Two-sided tape used to secure and seal the glass to the sash.

Tempered Glass Glass with a surface compression of not less than 10,000 psi, or an edge compression of not less than 9,700 psi. When broken, the glass breaks into pebbles instead of shards.

Tilt Latch Mechanism that unlocks the sash and allows it to tilt in from the main frame.

Tilt-in/lift-out sash A sash that can be tilted to the interior and removed for cleaning and is manufactured by welding.

Total Unit U- and R-values The U- and R-values of the window calculated from the average of the center of glass, edge of glass and frame U- and R-values. It is the reciprocal of the R-value.

Tri-durometer An elastomeric material with three different degrees of hardness.

U-value Amount of heat transferred through a material. The lower the U-value, the slower the rate of heat flow and the better the insulating quality.

UV Block The percent of ultraviolet rays blocked from being transmitted through the glass. The higher the number the lower the percentage of ultraviolet rays transmitted through the window.

Vent-lok Latch mechanism on the interior face of the sash which retains the window in a partially open position for ventilation.

Visible Light Transmittance The percentage of light that is transmitted through glass in the visible light spectrum (380 to 720 nanometers). The higher the number the higher the percentage of visible light transmitted through the window.

Weather-stripping Material used to form a weather-resistant seal around operable sash.

Weep flaps A weep hole that is covered with vinyl flap that allows water to escape, while keeping insects out.

Weep Holes Small openings designed to allow water to escape that might otherwise accumulate in a window's sill.

Weep Slots Slots or holes in the sill (bottom) member of the sash frame that provides an outdoor release of infiltrated rainwater.

Wet Glazing A silicone-based substance used to secure and seal the glass to the sash.

Wood blocks Pieces of plywood that come in different thickness, depending on the depth of the hook of the frame. They are used to make the window flush with the opening it is filling. They are also used to assist in pre-mulling windows together and give the screw more to bite into when joining the windows.

 

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